
THIS IS A VERY CRITICAL TOPIC - "Keeping you safe and Secure" Getting and keeping your system backed up is the single most important thing that TKS can do on an on-going basis to ensure the success of your business and that your data will be available when you need it.
We offer our clients with real monitored backup solutions (Yes it's true, a real person checking your backup five days per week). TKS keeps a daily log file documenting your backup status and when problems arise we automatically assign a TKS technician to resolve the problem. Most business owners do not know that backup systems give a lot of problem and need a lot of attention and if not done competently they are at great risk. The cost for not getting it right can be devastating (see section below for more information). Problems with backup systems that we see range greatly, some examples are:
- Backup system is failing and not running but client continues to change out tape media or DVD media but latter finds out the media is blank with no way to recover and usually after a major hard drive failure.
- In some cases the backup system is running but the wrong information is being backed up.
- Many times the latest backup is not taken off-site and then a fire, flood or theft and everyone has a bad day, a real bad day.
- Many backup stratagies do not have any retention time built into the backup system. This means you cannot go back more than one or two days to recover a critical file that was deleted last week and the boss will not be happy.
- Many people do not realize that when files and databases are left open or running, the backup system will skip them and you will not be able to recover them. I have seen dental offices that use Dentrix and Eaglesoft databases that are never backed-up because the database is not stopped prior to the backup.
At TKS we have years-and-years of experience working with all the latest state-of-the-art software and hardware systems. Don't reinvent the wheel and repeat lessons already learned in the industry. Let TKS put our experience to work for your business and eliminate the hassle of worrying about your backup system and strategy!
Backups systems that we often deal with:
Remote Backup, Tape backup, DVD backup, External Hard Drives, Thumbnail backup, Ghost imaging and even file copies to multiple backup devices. Plus hundreds and hundreds of misc. backup software packages.
Devastating Fact: We have found a devastating statistic over the last several years, 9 out of 10 "new" customers are not getting an adequate backup that they will be able to depend on in a time of crisis.
When we question new customers about their backup system we are amazed by the same response we receive time after time:
Question: "Do you have a backup system and do you backup regularly."
Answer: "Our backup is running fine and Sally or Tom handles that."
Upon further review we find out that:
- They change the tape out but leave it laying on top of the server and in most cases it is just one or two tapes and is never taken off site.
- The backup job was scheduled but was not running or being competently checked month after month...
These examples are just a few of many potentially devastating mistakes that we see and often hear about after it's too late. One fire, one flood, one theft, one mad employee, one employee mistake or one hard drive failure is all that stands in the way of stopping business dead in its tracks and no real way to recover all that was lost. Look at our Data Recovery section of the web site for people who have called TKS only after experiencing a devastating loss and determining that their current system and computer have been lost.
REAL SOLUTIONS REAL QUICK:
Call TKS and we will setup a backup system and strategy that is specifically designed for your system and business needs. As part of this plan we will offer remote backup installed, configured and monitored by our award winning backup solutions five days per week, 52 weeks per year. Put our experience to work for your company and you will be glad in the long run. Also see our "Computer Sales & Service" section of this web site for maintenance plans where we will maintain all your computers for a set monthly fee and also includes our remote backup system.